Pillar One · Digital & AI

Websites, AI and automation — built around how your business actually works.

Micky works with founders and small teams to figure out where a better website, the right AI tools, or a few small automations will genuinely move the business forward — then builds them.

Before the technology comes the business — what the customer needs, what isn't working, and what would genuinely make things better. Over 30 years in five-star hospitality shaped that approach. The technology is there to solve the problem, not become the problem.

01

Bespoke websites

A site that feels like a place, not a template.

Marketing sites, landing pages, and product surfaces designed and built end-to-end — from narrative and sitemap to typography, CMS, and launch.

What's included

  • ◆Getting to know your business and what the site needs to say
  • ◆Look and feel, kept consistent across every page
  • ◆The build, plus an easy way for you to update it yourself
  • ◆Fast-loading and set up to be found on Google
  • ◆Training & handover

02

AI integration

AI where it actually helps — not everywhere.

Practical AI in the corners of the business that touch customers or eat your time: replying to enquiries, drafting content, searching your own files, sorting incoming work. Chosen because it helps, not because it's the fashion.

What's included

  • ◆Figuring out where AI actually helps you
  • ◆Choosing the right AI tools for the job
  • ◆Setting up how it actually works day to day
  • ◆Testing it before it touches customers
  • ◆Live integration into your existing tools

03

Automation

The small jobs that quietly eat your week — handled.

The connections between your inbox, spreadsheets, booking system, CRM and website that shouldn't need a human every time. Set up so you can see what they're doing and change them later without calling anyone.

What's included

  • ◆Workflow audit
  • ◆Tool selection
  • ◆Connecting the tools together
  • ◆Monitoring & alerts
  • ◆Documentation you can actually read

04

Business tech consulting

Someone in your corner for the tech decisions.

Founders and small teams get pulled in a dozen directions by software, tools and 'you should try AI for this'. Bring the messy questions — leave with a clear view of what to build, what to buy, and what to ignore.

What's included

  • ◆Reviewing the tools you already use
  • ◆Choosing what to use
  • ◆Whether AI is worth it for you yet
  • ◆What to do first, and what comes next
  • ◆Ongoing sounding board

How it goes

A calm path from first call to launch day.

STEP 1

Listen

We talk. Learn the business, the people, the constraints.

STEP 2

Shape

A first draft — a real mockup you can react to, not just a document.

STEP 3

Make

I build it myself, showing you progress at each stage.

STEP 4

Release

Launch, train, and stay close for the weeks after.

Not sure which piece you need?

Tell me about the project — we'll figure it out on a call. No pitch, no pressure.