Pillar One · Digital & AI

Websites, AI and automation — built around how your business actually works.

Micky works with founders and small teams to figure out where a better website, the right AI tools, or a few small automations will genuinely move the business forward — then builds them.

Before the technology comes the business — what the customer needs, what isn't working, and what would genuinely make things better. Over 30 years in five-star hospitality shaped that approach. The technology is there to solve the problem, not become the problem.

01

Bespoke websites

A site that feels like a place, not a template.

Marketing sites, landing pages, and product surfaces designed and built end-to-end — from narrative and sitemap to typography, CMS, and launch.

What's included

  • Discovery & narrative
  • Design system
  • Build, CMS & analytics
  • Performance & SEO foundations
  • Training & handover

02

AI integration

AI where it actually helps — not everywhere.

Practical AI in the corners of the business that touch customers or eat your time: replying to enquiries, drafting content, searching your own files, sorting incoming work. Chosen because it helps, not because it's the fashion.

What's included

  • Use-case mapping
  • Model & tool selection
  • Prompt & workflow design
  • Guardrails & evaluation
  • Live integration into your stack

03

Automation

The small jobs that quietly eat your week — handled.

The connections between your inbox, spreadsheets, booking system, CRM and website that shouldn't need a human every time. Set up so you can see what they're doing and change them later without calling anyone.

What's included

  • Workflow audit
  • Tool selection
  • Pipeline build
  • Monitoring & alerts
  • Documentation you can actually read

04

Business tech consulting

Someone in your corner for the tech decisions.

Founders and small teams get pulled in a dozen directions by software, tools and 'you should try AI for this'. Bring the messy questions — leave with a clear view of what to build, what to buy, and what to ignore.

What's included

  • Stack review
  • Vendor & tool selection
  • AI readiness
  • Roadmap & sequencing
  • Ongoing sounding board

How it goes

A calm path from first call to launch day.

STEP 1

Listen

We talk. Learn the business, the people, the constraints.

STEP 2

Shape

Narrative, structure, and a first direction to react to.

STEP 3

Make

Design and build in tight loops, with you in the room.

STEP 4

Release

Launch, train, and stay close for the weeks after.

Not sure which piece you need?

Tell me about the project — we'll figure it out on a call. No pitch, no pressure.

Book a call →